TERMS & CONDITIONS

OVERVIEW

This website is operated by MARQELLE LIMITED, trading as James Bristol, company registration number 80655506, with its registered office at Unit 1603, 16th Floor, The L. Plaza, 367–375 Queen's Road Central, Sheung Wan, Hong Kong. Throughout the site, the terms "we", "us" and "our" refer to James Bristol. Advertising and digital marketing services may be provided by MARQELLE LLC on behalf of James Bristol.

By visiting our website and/or purchasing a product from us, you agree to be bound by these Terms & Conditions.

SECTION 1 – TERMS OF USE

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or that you have permission from a legal guardian to use this website.

You may not use our products for any unlawful or unauthorised purpose.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason, save that this shall not affect your statutory rights.

Payment information is always encrypted during transmission.

SECTION 3 – ACCURACY OF INFORMATION

The content on this website is provided for general information only and may be changed at any time without notice.

SECTION 4 – PRICES & SERVICES

Prices may change at any time without prior notice, save that this will not affect orders already accepted.

Product listings do not constitute a legally binding offer. By clicking "Buy Now", you submit a binding offer to purchase.

As a consumer, you have the right to cancel your order within 14 days of receiving your goods, without giving any reason, in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Full details, including how to exercise this right and the applicable return costs, are set out in our Cancellation, Returns & Refund Policy.

SECTION 5 – CONSUMER GUARANTEES

Goods purchased on this website are covered by your statutory rights under the Consumer Rights Act 2015, including the right to goods that are of satisfactory quality, fit for purpose and as described. Depending on the circumstances, these rights may entitle you to a repair, replacement, price reduction or refund.

Nothing in these Terms limits or excludes these statutory rights.

To exercise these rights, please contact us at: info@james-bristol.uk

SECTION 6 – PRODUCTS & DELIVERY

Certain products may be available exclusively online and in limited quantities.

Any customs duties, taxes or import charges are the responsibility of the customer.

Estimated delivery times are shown on each product page and at checkout. Unless otherwise agreed, delivery will take place without undue delay and, in any event, not more than 30 days after the day you placed your order, in accordance with the Consumer Rights Act 2015. If we fail to deliver on time, you may ask us to deliver within a further reasonable period, and you may cancel your order and obtain a refund if we still fail to deliver.

Risk in the goods passes to you when they are delivered to you or to a carrier you have chosen yourself. Until that point, the risk of loss or damage to the goods remains with us.

SECTION 7 – BILLING INFORMATION

Customers are responsible for providing accurate and up-to-date billing and order information.

We reserve the right to refuse or cancel any order.

SECTION 8 – THIRD-PARTY TOOLS

Any use of third-party tools is entirely at your own risk.

SECTION 9 – THIRD-PARTY LINKS

We are not responsible for the content, policies or actions of third-party websites or services.

SECTION 10 – COMMENTS & FEEDBACK

By submitting comments, feedback or suggestions, you grant us the right to use them.

We reserve the right to remove any inappropriate or unlawful content.

SECTION 11 – PERSONAL DATA

Your submission of personal data is governed by our Privacy Policy.

SECTION 12 – PROHIBITED USES

You may not use this website for any unlawful, abusive, offensive or fraudulent purpose.

SECTION 13 – DISCLAIMER OF LIABILITY

This service is provided "as is" and "as available". We do not guarantee uninterrupted, secure or error-free operation of the website. This clause does not limit the statutory guarantees set out in Section 5, which remain fully applicable.

SECTION 14 – GOVERNING LAW AND JURISDICTION

These Terms & Conditions are governed by the laws of England and Wales. If you are a consumer, this does not deprive you of the protection afforded by any mandatory provisions of the law of the country in which you are resident. Any disputes will be subject to the non-exclusive jurisdiction of the courts of England and Wales, without prejudice to your right to bring proceedings in the courts of your country of residence.

SECTION 15 – CHANGES TO TERMS

We reserve the right to update or modify these Terms & Conditions at any time. Changes will not affect orders already placed.

SECTION 16 – CONTACT INFORMATION

📧 info@james-bristol.uk

MARQELLE LIMITED | Unit 1603, 16th Floor, The L. Plaza, 367–375 Queen's Road Central, Sheung Wan, Hong Kong

Advertising and marketing campaigns are managed by MARQELLE LLC.